Frequently Asked Questions

Why should I choose brollybucket?

We offer an efficient, personal umbrella and blanket hire service for anyone organising special occasions such as Weddings, Christenings, birthday celebrations or outdoor and corporate events. Choose beautiful, elegant umbrellas from our extensive colour range for you and your guests.

We know you will want to plan your Event or Special Occasion to the last detail.  You will have agonised over colours and themes, you will have spent hours choosing the things that will make your day really special.  So don’t let our unpredictable, wet weather spoil your day.  For the comfort of your guests and for your own peace of mind, hire some of our fantastic brollies!

Order your brollies online now.

Top of page

Why hire if I can buy?

Brollybucket only use high quality, elegant umbrellas of classic design. Hiring umbrellas of this quality is far more cost effective than buying, saving you money, time sourcing and huge retail shipping costs.  

Top of page

How and when do I receive the brollies?

Your selected brollies and blankets will be delivered either by a Brollybucket representative or by trackable courier service directly to your home or venue, whichever is more convenient.

Deliveries are scheduled to arrive three working days before you’re before your event date. Exact dates will be confirmed on the ‘Brollybucket Order Confirmation Email’.

Please note: Your responsibility for the care of the umbrellas and blankets – from being lost, damaged or stolen – starts from the time the hired items are signed for and ends when the brollies have been collected from the nominated address.

Top of page

How and when do I return the brollies?

You must return the brollies (as dry as possible) in the same box in which they were delivered.  The box must be resealed securely and the Return Address label attached.

Your brollies will be collected either by a Brollybucket representative or by courier from the location you specify when ordering.  Collection will be organised approximately two working days after your event is over. Exact dates will be confirmed on the Brollybucket Acknowledgement and Acceptance e-mail.

Please note: Your responsibility for the care of the umbrellas – from being lost, damaged or stolen – starts from the time the umbrellas are signed for and ends when the brollies have been collected from the nominated address.

Top of page

How do I know the umbrellas will be in good condition?

We do not hire out dirty, damaged or otherwise substandard umbrellas. We operate very high standards and have built a strong reputation for providing clean and high quality items. 

Top of page

How can I place an order?

Orders can be placed online via this website using our secure order form and payment gateway (shopify) Alternatively contact us by telephone on 07712441794 or 07703219102 You can also e-mail info@brollybucket.co.uk.

Can I cancel an order?

Yes. Orders can be cancelled. For any orders cancelled 15 days or more from the event date we will refund your payment minus a £10 administration fee. Orders cancelled within 14 days of your event date will not qualify for any refund.

Top of page

Can I amend an order?

Please contact us and we will try to accommodate your request.

Can I change a delivery and collection date?

Please contact us and we will try to accommodate your request.

Do you have a minimum amount of brollies you can hire?

The minimum amount of brollies you can hire is one, we have no minimum hire!

Do you have a maximum amount of brollies you can hire?

There is no limit to the number of brollies we will hire but all hire brollies are subject to availability. Do not delay, get in early!

Will my umbrellas be available?

In the unlikely event that your brollies are unavailable, we will be in contact and will process an immediate refund.

As each umbrella has its own hire schedule sometimes a particular umbrella becomes unavailable.  This is often due to high demand or a last minute order.  It is advisable to order your brollies early as we allocate on ’first come first served’ basis.

Brolly Bucket will try to fulfil any request, however, your order is not confirmed until you receive an ‘Order Confirmation Email’ directly from brolly bucket confirming your delivery and collection dates and therefore the availability of your brollies.

Top of page

What do I do if an umbrella is lost, stolen or damaged?

For health and safety reasons, please do not return soiled or damaged brollies to us, please dispose of them.

On receipt of the return package of brollies to Brollybucket, we thoroughly check the brollies, count and itemise the return.

We will then email you to inform you that your hire has returned and if any charges are due. If a charge is due, you will be invoiced directly.

If a charge is to be made we charge x1 Original Hire Price for Umbrellas and x2 Original Hire price for our 'Bucket' umbrella stand.

Hire Charges 

Hired Item Original Hire Price Charge If Applicable
Classic Black Umbrella £4.00 £4.00
Fuschia Umbrella £4.00 £4.00
Dark Violet Umbrella £4.00 £4.00
Rose Pink Umbrella £4.00 £4.00
Light Lavender Umbrella £4.00 £4.00
Signature Grey Umbrella £4.00 £4.00
Classic Ivory Umbrella £4.00 £4.00
Classic White Umbrella
£4.00 £4.00
Sunset Orange Umbrella £4.00 £4.00
Lime Green Umbrella £4.00 £4.00
Bright Yellow Umbrella £4.00 £4.00
Navy Blue Umbrella £4.00 £4.00
Apple Green Umbrella £4.00 £4.00
Royal Blue Umbrella £4.00 £4.00
Seaside Blue Umbrella £4.00 £4.00
Pillar Box Red Umbrella £4.00 £4.00
White Ruffle Umbrella £6.00 £6.00
Ivory Golf Style Umbrella £5.00 £5.00
Ivory Ruffle Umbrella £6.00 £6.00
Ivory Ribbon Parasol £4.25 £4.25
Black Golf Style Umbrella £5.00 £5.00
White Golf Style Umbrella £5.00 £5.00
White Battenburg Lace Parasol £8.00 £8.00
Nude Ivory Battenburg Lace Parasol £8.00 £8.00
Ivory Party Umbrella £2.95 £2.95
White Party Umbrella £2.95 £2.95
Black Party Umbrella £2.95 £2.95
Navy Party Umbrella £2.95 £2.95
Green Party Umbrella £2.95 £2.95
Red Party Umbrella £2.95 £2.95
Yellow Party Umbrella £2.95 £2.95
Fuschia Pink Party Umbrella £2.95 £2.95
Burgundy Party Umbrella £2.95 £2.95
Willow Umbrella Stand £10.00 £10.00
Petit Willow Umbrella Stand £7.25 £7.25
Wooden Crate £5.40 £5.40
Large Circular Willow Basket £14.50 £14.50
Square Blanket Basket £8.50 £8.50
Trio of Square Baskets (all 3) £12.50 £12.50
Trio of Square Baskets (Large)
£6.00 £6.00
Trio of Square Baskets (Medium)
£4.00 £4.00
Trio of Square Baskets (Small)
£2.50 £2.50
Patterned Blankets (mixed patterns) £6.00 £6.00
Grey Fleece (240x120cm) £2.95 £2.95
Grey Fleece (72.5x145cm)
£2.95 £2.95
Patterned and Plain Cushions £2.50 £2.50


Top of page

Should I dry umbrellas before returning them?

Yes please, brollies should be as dry as possible. Wet umbrellas will rust and cause damage so please shake off all excess water and allow to air dry before repacking. Brollies dry very quickly!

What are your payment processes?

Brollybucket can accept payment from:

  • Mastercard Debit/Credit/Pre-Pay
  • Maestro Debit Card
  • VISA Electron
  • VISA Credit Card
  • VISA DELTA Debit Card

Top of page

Can I keep any of the brollies I have hired?

You are welcome to keep any of the umbrellas you have hired, however, you will be charged for each umbrella as if it had been lost or damaged.

    Top of page